Shared Agents let customer success teams deploy AI assistants that answer client questions 24/7—powered by your knowledge base.
Same questions asked repeatedly by different clients
Expertise trapped in senior team members' heads
Support quality varies based on who's available
Scaling requires linear headcount growth
Build AI agents trained on your documentation, FAQs, and knowledge base. Deploy them to clients for instant, accurate answers.
Agents work around the clock across time zones. Clients get help when they need it—not when your team is online.
Agents improve over time. New documentation is automatically incorporated, keeping answers current.
Clients get help in seconds, not hours
Every response reflects your best practices
One agent serves unlimited clients
Let clients find answers on their own
Help clients navigate your docs
Guide new users through setup
Handle common questions automatically
Extend expertise to partners
Understand what clients need most
See how CS teams serve more clients with less effort.
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